Frequently Asked Questions
Where is your hair sourced from? Is it 100% human hair?
Our hair is ethically sourced and rigorously vetted for quality. Every batch is 100% remy human hair verified through independent testing before it reaches you. We hold our supply chain to a higher standard so you can trust what you're wearing.
Are Fleur Hair extensions tested and certified safe?
Yes. Every batch of our hair is independently lab-tested to strict international safety standards before it reaches you. Testing confirms:
- 100% genuine humain hair (no synthetic blending)
- No formaldehyde detected
- No odor
- Balanced, skin-safe pH
- Zero detection of restricted chemical compounds (sometimes found in poorly processed or dyed hair)
In short: what you're wearing is real, clean, chemically safe human hair verified by independent testing, not just our word for it.
How long do hair extensions typically last?
With proper care and maintenance, our hair extensions last 6-12 months. Our hair is of the highest quality but there is variance in the products customers use, how often they wash their hair, how they stye their hair etc. We recommend regular conditioning and avoiding excessive heat styling. Look for more info in our care guide.
How many wefts are required for a full install?
Genius wefts- 2-4 packs(100-200g) is required for a full genius weft install depending on desired length and volume
Hand tied wefts- 1-2 hand tied weft packs (100-200g) are required for a full hand tied weft install
Can I style and color my hair extensions?
Yes! Our 100% human hair extensions can be styled, curled, and straightened just like natural hair. They can also be colored, though we recommend having this done by a professional to ensure the best results and to maintain the integrity of the hair.
What is your return and exchange policy?
Please click here to go to our refund/return policy page.
How do I care for and maintain my extensions?
Please link to our Extension Hair Care Guide